Support
Last updated 1 September 2026
Email support@familia.si and a person will answer. Telling me your device and iOS version saves a round trip.
Using the app
- How do I change my equipment or how much time I have?
- The gear button, top right. Changing either re-rolls today’s workout, because it is a statement about today.
- I don’t want this workout.
- Press and hold Start workout, then choose Give me a different workout. There is no limit on how many times.
- I worked out, but not with the app.
- Press and hold Start workout, then I worked out today. The day is recorded with the workout that was on the plan.
- I marked the day done by mistake.
- Press and hold the green Done today button, then Reset today’s workout. A plain tap on that button does nothing, on purpose: it means a stray tap can never undo your day.
- What if I don’t know how to do a movement?
- Tap it. Every movement has a picture, the steps in order, the mistake it usually invites, and an easier version to fall back on. The book button at the top left lists all of them.
- What happens if I miss a day?
- Nothing. The next day has a new workout in it. The app shows how many days you have moved and your current run of consecutive days, and that is all it does with them — it will not message you about a day you missed.
Apple Watch
- How do I install the watch app?
- Open the Watch app on your iPhone, scroll to Available Apps and install Flap. It also appears in the App Store on the watch itself.
- Does it need my phone nearby?
- No. The watch works out today’s circuit itself from your settings and the date, so it works with your phone in another room. It syncs with the phone whenever the two are next together.
- Why does the watch screen stay on during a workout?
- Starting a workout on the watch starts a real workout session, which is what keeps the screen lit when your wrist drops and lets the app keep running. It ends when the workout does.
Reminders, Health and your data
- Can I get a daily reminder?
- Yes, in Preferences, at a time you pick. It is off until you turn it on, and it is the only notification the app ever sends. There is nothing about missed days.
- Does it save to Apple Health?
- Only if you turn on Save workouts to Health. It writes finished workouts and never reads anything from Health.
- Where is my history kept?
- On your device, with a copy in your own iCloud so it survives a lost or replaced phone. There is no account and no server. See the privacy policy.
- I got a new phone.
- Sign in to the same iCloud account and install Flap. Your history comes back with it.
- How do I delete everything?
- Delete the app. To remove the iCloud copy too, turn iCloud Drive off for Flap in Settings first. Anything already written to Apple Health is deleted in Health.
Tips
- What does a tip unlock?
- Nothing. The whole app is free and there is nothing behind a paywall. The tip jar is in Preferences if you want it, and the app never asks.
- Something went wrong with a purchase.
- Tips are handled by Apple. Refunds go through reportaproblem.apple.com.
Something is broken
Email support@familia.si with what you did, what happened, and what you expected instead. Screenshots help, and so does your iPhone model and iOS version — both are in Settings, under General, then About.